The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
How to Contact Me
For purposes of EU data protection law, I, Pamela Beswick, am the data controller of your personal information. If you have any questions or concerns, you may contact me at Email: soprettyclayearrings.store
Polymer clay is a plastic, which means you can wash your earrings with water. To clean pieces, gently hand-wash them with soap and water. Do not use a dishwasher to clean as the heat can damage your earrings. While polymer Clay is waterproof, it is best not to shower or swim while wearing your earrings - and also so you do not lose your earrings. Please do not store earrings in direct sunlight or in your car especially during hot summer months as colors may fade over time.
Polymer clay is tough, yet soft and bendable and will not weaken over time. It's always best not to drop any valuable jewelry, though.
Polymer clay is perfectly safe around children and pets because it is non-toxic; however even though polymer clay is non-toxic, you still do not want to lick or eat it.
Please allow 3 to 5 days for processing your order for international shipping. International parcels are sent via Standard Shipping. Tracking is included. USPS standard international delivery is approximately 4 weeks but may be up to 2-4 months depending on your country. Actual number of days may vary based upon origin, destination and customs delays.
Please check with your country’s international shipping times before placing your order.
Delays in standard international shipping to European countries and Canada can occur due to COVID 19 related and customs issues. I have no control over customs delays.