Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 14 - 21 business days
  • North America : 3 - 5 business days
  • Europe : 14 - 21 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns

Just contact me within: 14 days of delivery

Ship items back to me within: 21 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Care instructions

Polymer clay is a plastic, which means you can wash your earrings with water. To clean pieces, gently hand-wash them with soap and water. Do not use a dishwasher to clean as the heat can damage your earrings. While polymer Clay is waterproof, it is best not to shower or swim while wearing your earrings - and also so you do not lose your earrings. Please do not store earrings in direct sunlight or in your car especially during hot summer months as colors may fade over time.

Are polymer clay earrings durable?

Polymer clay is tough, yet soft and bendable and will not weaken over time. It's always best not to drop any valuable jewelry, though.

Is polymer clay safe?

Polymer clay is perfectly safe around children and pets because it is non-toxic; however even though polymer clay is non-toxic, you still do not want to lick or eat it.

International Shipping

Please allow 3 to 5 days for processing your order for international shipping. International parcels are sent via Standard Shipping. Tracking is included. USPS standard international delivery is approximately 4 weeks but may be up to 2-4 months depending on your country. Actual number of days may vary based upon origin, destination and customs delays.

Please check with your country’s international shipping times before placing your order.

Customs Delays

Delays in standard international shipping to European countries and Canada can occur due to COVID 19 related and customs issues. I have no control over customs delays.